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New Way to Contact HR

February 16, 2021 - Katy McCormack

We are excited to release our new AskMySCI-HR case management process that will allow you to easily submit a support ticket or inquiry to our HR team.  This is a SCI HR initiative for all business units (CCTO, CCT, Transgenic Services, Cancer Biology, and Core) aimed to increase first-contact resolution and reduce the need for multiple email communication.

Some of the features that will allow for faster response time on your inquiries are:

  • A user-friendly design that will target your specific concern and allow for details and attachments to be added.
  • Integrated communication with the requestor through built-in email.
  • For SCI managers, integrated HR actions (hires, position requests, ORMS management, and more) in an easy to navigate format.

To access, simply go to: AskMySCI-HR. There is no login or password required. 

Choose either Employee with an inquiry or Manager in need of support.  Complete the required fields and click submit.  Upon submission, you’ll receive a confirmation of your inquiry.  An HR team member will contact you within one (1) business day.  A survey is offered at the end of your submission to provide feedback on your AskMySCI-HR case ticket experience.

Please note, the mailman list secure-ccto-hr@lists.stanford.edu will remain active and will continue to be monitored for now.

Need to contact us by email?  Our email may look different but we are still here.  Reach us at –

AskMySCI-HR@stanford.edu

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