We have received confirmation that the Medical Records office is accepting faxed patient records. Please see requirements and instructions below.
- If a patient is already established in the medical records system, you may fax the medical record to the Medical Records office.
- If the medical records come through by fax illegible/hard to read, then the process of sending a hard copy to the Medical Records office must still be used.
- If the patient isn’t already established in the medical records system, a hard copy must be sent to the Medical Records office to establish the record.
- Once received, the Medical Records office will send to the scanning office/HIMS and the document will be uploaded to EPIC within three to four days.
CCTO staff may use the already established Cardinal Fax process to send remotely. Any questions or concerns can be emailed to email@example.com.