We have received confirmation that the Medical Records office is accepting faxed patient records. Please see requirements and instructions below.
- If a patient is already established in the medical records system, you may fax the medical record to the Medical Records office.
- If the medical records come through by fax illegible/hard to read, then the process of sending a hard copy to the Medical Records office must still be used.
- If the patient isn’t already established in the medical records system, a hard copy must be sent to the Medical Records office to establish the record.
- Once received, the Medical Records office will send to the scanning office/HIMS and the document will be uploaded to EPIC within three to four days.
Medical Record’s fax number is 650-725-9821
CCTO staff may use the already established Cardinal Fax process to send remotely. Any questions or concerns can be emailed to firstname.lastname@example.org.