Winter Break Coverage for Non-Clinical Group Functions — SCI Cancer Clinical Trials Office Blog

Group	Coverage Plan
Finance	For urgent issues, contact Monique Bertrand at 408-799-1878
Regulatory	For urgent issues: 12/26-12/29: Email CCTO-Regulatory and mitrak@stanford.edu; Mitra may also be contacted at 650-721-2534 1/2-1/5: Email CCTO-Regulatory and nbirkett@stanford.edu; Neal may also be contacted at 650-723-6456
OnCore	OnCore coverage for the following time critical issues: OnCore system availability to users Unlocking Oncore accounts – email CCTO-OnCore – will be checked twice daily Complete OnCore Update Form request in RedCap for: Granting access to protocol Requesting new version of ICF Change protocol accrual status to Open to Accrual
Communications	Email CCTO-website with any urgent issues. Email box will be monitored.
Outreach	The extended absence greeting and automatic reply will notify callers and emailers: Clinical Trials Information Service is closed for the winter closure period and inquiries will be addressed during the week of January 8th. The Cancer Center new patient coordinator line; CCTO contacts webpage for inquirers looking for another CCTO group contact; and the SHC operator line for patients looking SHC department contacts. Email further details information support resources.
RMG	In the event of an emergency during the closure, please leave a voicemail message at 650-725-0661. Be sure to leave a call-back number. Voicemail will be monitored and your call will be returned.